😴 We're currently closed. Our operating hours are: Weekdays and Saturdays: 18:00-23:00, Sundays and Holidays: 10:00-23:00. In case of emergency, please call 119 or visit the nearest hospital. 🚨
😴 We're currently closed. Our operating hours are: Weekdays and Saturdays: 18:00-23:00, Sundays and Holidays: 10:00-23:00. In case of emergency, please call 119 or visit the nearest hospital. 🚨
😴 We're currently closed. Our operating hours are: Weekdays and Saturdays: 18:00-23:00, Sundays and Holidays: 10:00-23:00. In case of emergency, please call 119 or visit the nearest hospital. 🚨
😴 We're currently closed. Our operating hours are: Weekdays and Saturdays: 18:00-23:00, Sundays and Holidays: 10:00-23:00. In case of emergency, please call 119 or visit the nearest hospital. 🚨
😴 We're currently closed. Our operating hours are: Weekdays and Saturdays: 18:00-23:00, Sundays and Holidays: 10:00-23:00. In case of emergency, please call 119 or visit the nearest hospital. 🚨

hotel doctor service

Doctor Coming is here for you when you have such medical concerns.

Bringing Medical Care to Your Hotel Room

Doctor Coming
Conrad OsakaW OsakaIntercontinental OsakaFour Seasons Osaka
Conrad OsakaW OsakaIntercontinental OsakaFour Seasons Osaka
Conrad OsakaW OsakaIntercontinental OsakaFour Seasons Osaka
Conrad OsakaW OsakaIntercontinental OsakaFour Seasons Osaka
Conrad OsakaW OsakaIntercontinental OsakaFour Seasons Osaka


Our hotel doctor service brings professional medical care directly to your room.
Experience personalized, convenient healthcare without leaving the comfort of your hotel.

Worried about your health while traveling in Japan?

Sudden illness or injury during your stay
Language barrier when seeking medical help
Reliable medical care in the comfort of your hotel room
Prescription medication delivery
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Medical Service Request Hours

Weekdays8:30-23:00
Saturdays18:00-23:00
Sundays and Holidays10:00-23:00

These are the hours during which you can request a medical service.
We strive to accommodate patients even outside of these hours, depending on doctor availability.

01.

Doctor arrives in as little as 30 minutes

Doctor will arrive at your hotel room in 30 minutes at the earliest, and consult your symptoms right away. Medicine for the next few days based on your symptoms will be prescribed in your room, so no need to go to a hospital or pharmacy at night or on weekends when they are closed.

* Arrival time may vary depending on traffic conditions.

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02.

Medicines prescribed and handed to you in your room

After the consultation, the doctor will prescribe and provide you with the necessary medicines for your condition. You won't need to visit a pharmacy separately.

* Prescription depends on the doctor's judgment.

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03.

Medical reports and receipts issued in English

Doctor Coming will issue medical reports and receipts in English. These documents can be used to file a refund claim with your travel insurance company. Please check with your insurance company before your arrival.

* Please check with your insurance company.

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Fees

Â¥100,000(tax included) flat fee per visit

* Payment method: Credit cards only

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International Travel Insurance

In most cases, your international travel insurance will cover the medical consultation fee.

  • Refund eligibility depends on your specific travel insurance policy.
  • The total cost of Â¥100,000 per consultation must be paid upfront.
  • If you are enrolled in Japanese Health Insurance, a significant portion of your payment (the medical consultation fee) may be covered. For more details, please refer to the fee information page.
Frequently Asked Questions about Hotel Visit Medical Service

Ryuuto Inoue
When my 4-month-old son had a high fever, I was extremely anxious. The doctor arrived promptly, examined him thoroughly, and referred us to a larger hospital, avoiding serious complications. The doctor truly cares for each patient, and I am deeply grateful. The operator was also very polite and understanding, even following up with a phone call to check on my son's condition. Thank you so much!

November 5, 2024

Riko Higa
As a single mother of three, this service is a lifesaver! It was incredibly helpful during the holiday when clinics were closed. The operator and the doctor were very kind and put me at ease. I will definitely use this service again.

November 4, 2024

Ritsu Namba
It was a great relief not having to move my sick child. I was considering carrying them to the car, but there was no need for that. With my younger child following me around, it would have been difficult to focus solely on the patient. Having the doctor come to our home solved everything. My child could do what they wanted at home while waiting for the doctor, and we could continue with household chores, making effective use of our time.

November 4, 2024

Rimi Yamashiro
Thank you for your support! I was worried it might be the flu, but it was too late for testing and I had to administer the medication within the effective time. As a parent, it's reassuring to have a strong ally who can respond even at night, on Sundays, and holidays when clinics are closed. Being able to have examinations, tests, and prescriptions done at home is something I think more parents should know about.

November 3, 2024

Niko Kushi
I learned about Doctor Coming from a friend's Instagram and installed the app as a precautionary measure. 'What ifs' can happen anytime, so having a doctor visit our home like today was reassuring. Considering the waiting time at the ER with a sick child and an energetic younger one who can't sit still, being able to wait at home at our own pace was great! The operator's call put me at ease, and the doctor's arrival brought further relief. This strong medical support is truly appreciated by parents!

November 3, 2024

Yuito Arao
I have used various house call services, but the doctor and receptionist from this service are by far the most polite and attentive.

October 20, 2024

Kiyoko Shimizu
I used this service for the first time when my mother, who lives separately, had a sudden fever. The operator was very polite. The doctor arrived within an hour of my request and was also very courteous. After the examination, the doctor called me (the daughter) to explain the results, which was very reassuring. I will definitely use this service again for any sudden health issues in my family or myself. Thank you very much.

October 19, 2024

Hana Hokumori
As I am busy with work on weekdays, it's really helpful to have a doctor visit at night. The doctor who came today was very kind, and I felt at ease during the examination. I understand it must be challenging for the doctors and staff, but I hope you will continue this service.

October 1, 2024

Yoshito Hashiguchi
The service was extremely polite, and the doctor listened to my concerns and provided helpful advice. It was a great experience. Considering the need to make appointments, wait for long hours, and the possibility of catching other illnesses at a hospital, I'm glad I used this service. Thank you very much!

September 23, 2024

Ryuuto Inoue
When my 4-month-old son had a high fever, I was extremely anxious. The doctor arrived promptly, examined him thoroughly, and referred us to a larger hospital, avoiding serious complications. The doctor truly cares for each patient, and I am deeply grateful. The operator was also very polite and understanding, even following up with a phone call to check on my son's condition. Thank you so much!

November 5, 2024

Riko Higa
As a single mother of three, this service is a lifesaver! It was incredibly helpful during the holiday when clinics were closed. The operator and the doctor were very kind and put me at ease. I will definitely use this service again.

November 4, 2024

Ritsu Namba
It was a great relief not having to move my sick child. I was considering carrying them to the car, but there was no need for that. With my younger child following me around, it would have been difficult to focus solely on the patient. Having the doctor come to our home solved everything. My child could do what they wanted at home while waiting for the doctor, and we could continue with household chores, making effective use of our time.

November 4, 2024

Rimi Yamashiro
Thank you for your support! I was worried it might be the flu, but it was too late for testing and I had to administer the medication within the effective time. As a parent, it's reassuring to have a strong ally who can respond even at night, on Sundays, and holidays when clinics are closed. Being able to have examinations, tests, and prescriptions done at home is something I think more parents should know about.

November 3, 2024

Niko Kushi
I learned about Doctor Coming from a friend's Instagram and installed the app as a precautionary measure. 'What ifs' can happen anytime, so having a doctor visit our home like today was reassuring. Considering the waiting time at the ER with a sick child and an energetic younger one who can't sit still, being able to wait at home at our own pace was great! The operator's call put me at ease, and the doctor's arrival brought further relief. This strong medical support is truly appreciated by parents!

November 3, 2024

Yuito Arao
I have used various house call services, but the doctor and receptionist from this service are by far the most polite and attentive.

October 20, 2024

Kiyoko Shimizu
I used this service for the first time when my mother, who lives separately, had a sudden fever. The operator was very polite. The doctor arrived within an hour of my request and was also very courteous. After the examination, the doctor called me (the daughter) to explain the results, which was very reassuring. I will definitely use this service again for any sudden health issues in my family or myself. Thank you very much.

October 19, 2024

Hana Hokumori
As I am busy with work on weekdays, it's really helpful to have a doctor visit at night. The doctor who came today was very kind, and I felt at ease during the examination. I understand it must be challenging for the doctors and staff, but I hope you will continue this service.

October 1, 2024

Yoshito Hashiguchi
The service was extremely polite, and the doctor listened to my concerns and provided helpful advice. It was a great experience. Considering the need to make appointments, wait for long hours, and the possibility of catching other illnesses at a hospital, I'm glad I used this service. Thank you very much!

September 23, 2024

Ryuuto Inoue
When my 4-month-old son had a high fever, I was extremely anxious. The doctor arrived promptly, examined him thoroughly, and referred us to a larger hospital, avoiding serious complications. The doctor truly cares for each patient, and I am deeply grateful. The operator was also very polite and understanding, even following up with a phone call to check on my son's condition. Thank you so much!

November 5, 2024

Riko Higa
As a single mother of three, this service is a lifesaver! It was incredibly helpful during the holiday when clinics were closed. The operator and the doctor were very kind and put me at ease. I will definitely use this service again.

November 4, 2024

Ritsu Namba
It was a great relief not having to move my sick child. I was considering carrying them to the car, but there was no need for that. With my younger child following me around, it would have been difficult to focus solely on the patient. Having the doctor come to our home solved everything. My child could do what they wanted at home while waiting for the doctor, and we could continue with household chores, making effective use of our time.

November 4, 2024

Rimi Yamashiro
Thank you for your support! I was worried it might be the flu, but it was too late for testing and I had to administer the medication within the effective time. As a parent, it's reassuring to have a strong ally who can respond even at night, on Sundays, and holidays when clinics are closed. Being able to have examinations, tests, and prescriptions done at home is something I think more parents should know about.

November 3, 2024

Niko Kushi
I learned about Doctor Coming from a friend's Instagram and installed the app as a precautionary measure. 'What ifs' can happen anytime, so having a doctor visit our home like today was reassuring. Considering the waiting time at the ER with a sick child and an energetic younger one who can't sit still, being able to wait at home at our own pace was great! The operator's call put me at ease, and the doctor's arrival brought further relief. This strong medical support is truly appreciated by parents!

November 3, 2024

Yuito Arao
I have used various house call services, but the doctor and receptionist from this service are by far the most polite and attentive.

October 20, 2024

Kiyoko Shimizu
I used this service for the first time when my mother, who lives separately, had a sudden fever. The operator was very polite. The doctor arrived within an hour of my request and was also very courteous. After the examination, the doctor called me (the daughter) to explain the results, which was very reassuring. I will definitely use this service again for any sudden health issues in my family or myself. Thank you very much.

October 19, 2024

Hana Hokumori
As I am busy with work on weekdays, it's really helpful to have a doctor visit at night. The doctor who came today was very kind, and I felt at ease during the examination. I understand it must be challenging for the doctors and staff, but I hope you will continue this service.

October 1, 2024

Yoshito Hashiguchi
The service was extremely polite, and the doctor listened to my concerns and provided helpful advice. It was a great experience. Considering the need to make appointments, wait for long hours, and the possibility of catching other illnesses at a hospital, I'm glad I used this service. Thank you very much!

September 23, 2024

Ryuuto Inoue
When my 4-month-old son had a high fever, I was extremely anxious. The doctor arrived promptly, examined him thoroughly, and referred us to a larger hospital, avoiding serious complications. The doctor truly cares for each patient, and I am deeply grateful. The operator was also very polite and understanding, even following up with a phone call to check on my son's condition. Thank you so much!

November 5, 2024

Riko Higa
As a single mother of three, this service is a lifesaver! It was incredibly helpful during the holiday when clinics were closed. The operator and the doctor were very kind and put me at ease. I will definitely use this service again.

November 4, 2024

Ritsu Namba
It was a great relief not having to move my sick child. I was considering carrying them to the car, but there was no need for that. With my younger child following me around, it would have been difficult to focus solely on the patient. Having the doctor come to our home solved everything. My child could do what they wanted at home while waiting for the doctor, and we could continue with household chores, making effective use of our time.

November 4, 2024

Rimi Yamashiro
Thank you for your support! I was worried it might be the flu, but it was too late for testing and I had to administer the medication within the effective time. As a parent, it's reassuring to have a strong ally who can respond even at night, on Sundays, and holidays when clinics are closed. Being able to have examinations, tests, and prescriptions done at home is something I think more parents should know about.

November 3, 2024

Niko Kushi
I learned about Doctor Coming from a friend's Instagram and installed the app as a precautionary measure. 'What ifs' can happen anytime, so having a doctor visit our home like today was reassuring. Considering the waiting time at the ER with a sick child and an energetic younger one who can't sit still, being able to wait at home at our own pace was great! The operator's call put me at ease, and the doctor's arrival brought further relief. This strong medical support is truly appreciated by parents!

November 3, 2024

Yuito Arao
I have used various house call services, but the doctor and receptionist from this service are by far the most polite and attentive.

October 20, 2024

Kiyoko Shimizu
I used this service for the first time when my mother, who lives separately, had a sudden fever. The operator was very polite. The doctor arrived within an hour of my request and was also very courteous. After the examination, the doctor called me (the daughter) to explain the results, which was very reassuring. I will definitely use this service again for any sudden health issues in my family or myself. Thank you very much.

October 19, 2024

Hana Hokumori
As I am busy with work on weekdays, it's really helpful to have a doctor visit at night. The doctor who came today was very kind, and I felt at ease during the examination. I understand it must be challenging for the doctors and staff, but I hope you will continue this service.

October 1, 2024

Yoshito Hashiguchi
The service was extremely polite, and the doctor listened to my concerns and provided helpful advice. It was a great experience. Considering the need to make appointments, wait for long hours, and the possibility of catching other illnesses at a hospital, I'm glad I used this service. Thank you very much!

September 23, 2024